We're a very personalized company.

We provide personalized service every day. That means we intend to spend quality time with you, but cannot do that 24/7.  But if you contact us, we’ll do our best to answer any inquiries within 24 hrs. 

If you’d prefer, you can schedule a call with one of our specialists or even Ben himself.  Email us your contact information and preferred time for the  call (please include your time zone!) and we’ll get back to you with a specific scheduled time. 

Delivery Times 

If you have an upcoming event that requires an absolute delivery requirement, please contact us prior to placing your order so that we can determine the best way of managing your requirements. 

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Serotta (Serotta Competition Bicycles) owners

Hi, Ben here.

Regarding your Serotta branded bikes:  While we are very proud of our past company and the estimated 50,000 bicycles that were crafted across the company’s 40-year run, we do not have access to old company records nor do we have legal ties to the old company. While we love hearing about your older Serotta, we are not in a position to provide service or support for it. In time we hope that we can help you out, but until that time please take a look at the following, and hopefully  this can help you.

Most of the requests that come through fall into 1 of 4 categories. 
1. Specific Frame/Geometry information
2. Frame Repairs
3. Paint and/or Refinishing
4. Fork replacements. 

We recommend that you reach out to the following companies.
Frame and Fork Repairs 
Metal Guru, New Paltz, NY        metalguru@viciouscycles.com
Belinky Cycle Works, Philadelphia, PA       artistry@bilenky.com

Paint and Refinishing
Metal Guru, New Paltz, NY       metalguru@viciouscycles.com
BMAC Paintworks, Queensbury, NY       bmacspaintworks@gmail.com
Hot Tubes, Shirley, MA       toby@hottubes.com